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Nikoyo (HK) Ltd
Systems Engineer (Post-sales)
Posted -Apply Now
full-time
Overview

Responsibilities:

  • Perform system administration tasks, including installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems,
  • Collaborate with cross-functional teams to ensure seamless integration of systems and troubleshoot any interdependencies or conflicts,
  • Provide technical support and assistance to end-users, addressing their system-related queries and resolving issues promptly,
  • Deploy systems and applications to end users, ensuring successful installation, configuration, and user acceptance,
  • Build and maintain comprehensive system documentation, including system configuration, installation guides, administration guides, troubleshooting guides, and other relevant documentation as needed.
  • Conduct regular reviews and updates of the system documentation to reflect any changes or improvements in the system,
  • Monitor system performance, identify issues, and implement appropriate solutions to ensure system stability and reliability,
  • Stay up-to-date with industry trends, emerging technologies, and best practices in system administration to enhance technical expertise,
  • Collaborate with vendors and service providers to resolve system-related issues and implement necessary updates or patches,
  • Participate in system upgrades, migrations, and other projects to improve system performance and functionality,
  • Provide training and knowledge transfer to colleagues and end-users on system usage, best practices, and troubleshooting techniques.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field,
  • Minimum of 1 year of proven experience in system administration, support, and deployment,
  • Strong knowledge of system administration, including operating systems (e.g., Windows, Linux), virtualization, storage, and networking,
  • Proficiency in configuring and troubleshooting hardware, software, and network systems,
  • Excellent problem-solving and analytical skills with a keen attention to detail,
  • Strong communication skills, both verbal and written, to effectively collaborate with cross-functional teams and assist end-users,
  • Ability to prioritize tasks, manage time efficiently, and meet deadlines in a dynamic work environment,
  • Proactive approach to identifying system issues and implementing preventive measures,
  • Strong customer service orientation with a focus on delivering high-quality support services,
  • Experience in system deployment for end users is highly desired,
  • Experience in building and maintaining system documentation is highly desired,
  • Relevant certifications (e.g., Microsoft Certified Systems Engineer, Red Hat Certified Engineer) will be advantageous,

We offer competitive compensation and benefits packages, opportunities for professional growth, and a supportive work environment. If you are a dedicated and technically proficient System Engineer with at least 1 year of relevant working experience, experience in system deployment for end users, and experience in building system documentation, welcome to apply this position.

 

Applicant please send us your full resume, stating the date of availability, present and expected salary by clicking "Apply Now".

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection.

Applicants who are not invited to interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months

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Nikoyo (HK) Ltd