THE FUTURE IS WHAT WE MAKE IT.
Field Service Engineer II
Hong Kong
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
Join Us and Make an Impact.
As a Field Service Engineer, your focus will be supporting the development of on-site installation, servicing and repair processes of complex equipment and systems, and revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development
Key Responsibilities:
- Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
- Have financial control on jobs according to previously agreed budgets and plans
- Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
- Perform retrofit projects, service and maintenance of Honeywell and third party equipment
- Lead system testing and commissioning works
- Lead labors and subcontractors for the project works
- Monitor site works / progress / completion schedule
- Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
- Schedule and plan resources at site level, such as, manpower, materials delivery and tools
- Perform system design and execute engineering works, including software engineering
- Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
- Deliver technical trainings to employees and external customers
Key Experience & Capabilities:
- Degree in Electrical or Building Services engineering or related discipline
- 3-5 years project / maintenance service experience for degree holder, Higher Diploma / Higher Certificate holder
- Proven track record on project management
- Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
- Possess knowledge on cloud / IOT connection is an advantage
- Possess negotiation and co-ordination skills with customers and sub-contractors
- Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
- Willing to perform overtime works and carry out emergency call duties at non-office hours
- Strong Commitment to customer satisfaction
- A good team player
- Good communication skill
- Self-motivated and the ability to work independently
- The ability to work under pressure
- Good safety awareness
- Willing to travel to Macau
Successful candidate with less experience will consider for Field Service Engineer I position.
Who We Are
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, gender, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement
If a disability prevents you from applying for a job through our website, e-mail accessibility@honeywell.com No other requests will be acknowledged.